Credit Request

    1. Contact Info

    2. Product Information

    Please include product name, type, and size.

    A batch ID is included on the product lab sticker.

    If the dispensary you purchased this product is not listed, please select 'Dispensary Not Listed' at the bottom of the menu and include dispensary details in the issue description.

    3. Issue Details

    4. Required Attachments

    Please attach a zip file (max size 10Mb) containing images of the following items:

    1. Original product packaging
    2. Original product contents including any defect(s)
    3. Sales receipt dated within 30 days of this request

    Note: All items must be included in compliance with Department of Health (DOH) regulations. Failure to provide required items will result in denial of credit request.

    Once submitted, your return request will be reviewed within 2-3 business days, not including holidays. Normal operating hours are Monday-Friday, 9am - 5pm ET.