1. Contact Info
2. Product Information
Please include product name, type, and size.
A batch ID is included on the product lab sticker.
If the dispensary you purchased this product is not listed, please select 'Dispensary Not Listed' at the bottom of the menu and include dispensary details in the issue description.
3. Issue Details
4. Required Attachments
Please attach a zip file (max size 10Mb) containing images of the following items:
- Original product packaging
- Original product contents including any defect(s)
- Sales receipt dated within 30 days of this request
Note: All items must be included in compliance with Department of Health (DOH) regulations. Failure to provide required items will result in denial of credit request.